> For the complete documentation index, see [llms.txt](https://earthlinc.gitbook.io/protocol/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://earthlinc.gitbook.io/protocol/help-and-resources/support-and-contact.md).

# Support & contact

**One address for everything: <support@earthlinc.earth>**

Write to us about anything — we route it to the right place:

* **Using the Service** — composing, Broadcasting, Casting, claiming a star, your Realm.
* **Billing** — subscriptions, credits, charges, refunds (see the Payment & Refund Policy).
* **Drops & acknowledgments** — charitable contributions, acknowledgments, deductibility statements (see the Donation Terms); routed to YuCROWN.
* **Privacy** — data requests and questions (see the Privacy Policy).
* **Report content** — anything that violates the Acceptable Use & Content Policy; include a link and a short description.
* **Copyright** — DMCA notices, subject line "DMCA Notice" (see the IP & DMCA Policy).
* **Missions & collaboration** — nonprofits and organizations who want their verified work to be supportable (see *Bring a mission*).
* **Building** — developers and agents integrating with the protocol (see the Protocol Specification and *Build*).
* **Press & partnerships** — say so in the subject line.

We aim to respond within **\[2 business days]**. Safety reports are prioritized.

Earth LinC · anchored by **YuCROWN Corporation** · Holmdel, New Jersey · `earthlinc.earth`

***

*A real person reads this inbox. Plain words are enough.*


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://earthlinc.gitbook.io/protocol/help-and-resources/support-and-contact.md?ask=<question>&goal=<endgoal>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
